Rural and Remote clinical placements - considerations for confidentiality and boundaries
Living and working in a rural community presents additional challenges in maintaining confidentiality. Typically, rural communities are smaller in population and that increases visibility. For example, a person’s car parked outside of the clinic identifies them as a user of the service. Students may encounter family members or friends of the client who enquire about their friend. It is important that you think about strategies to ensure that your student can confidently maintain the confidentiality of the client and all the information that they gather when providing a service to the client.
It is possible that you/your student may develop out of work connection to clients (e.g. seeing people at the supermarket, sporting teams, and social occasions like the races). Again, it is important that the students are aware of how to manage that situation with clients and staff. Professional standards and image need to be maintained and this should be discussed at the start of placement with the student.
Services for Australian Rural and Remote Allied Health (SARRAH) provides a learning module titled “Confidentiality and Professional Boundaries" Learning Module. This module takes less than 20 minutes to complete. The learning module includes general information, strategies and case studies with questions.
A rural or remote placement usually includes the additional dimension of social interface. It is quite common for Clinical Educators and their students to meet at functions outside of the workplace. It is important to be clear about your boundaries and maintain them.
In this video, Sarah Jackson, Physiotherapist, Clinical Educator and North West Community Rehab Project Manager at the Mount Isa Centre for Rural and Remote Health (MICRRH) has some suggestions on how to maintain a work-life balance when hosting students on placement in a rural and remote setting.
- Webster, S., Lopez, V., Allnut, J.,Clague, L., Jones, D. & Bennet, P. (2010). Undergraduate nursing students’ experiences in a rural clinical placement. Australian Journal of rural Health, 18 (5), 194-198.