ClinEdAus website privacy and security statement

This privacy statement explains how we manage your personal information when you visit our website. For more information about how we handle personal information more generally, please refer to our Privacy Policy. In this privacy statement, Queensland Health means the Department of Health.

Personal information

Queensland Health is committed to protecting the privacy of our website users. We understand and appreciate that visitors to, and users of, our website, are concerned about their privacy and the confidentiality and security of any personal information they provide to us.

Personal information collected by Queensland Health’s ClinEdAus is handled in accordance with the Information Privacy Act 2009 (Qld) (IP Act) and other applicable legislation. Personal information means any information about an identifiable living person.

The purpose of the ClinEdAus website is to support student supervisors to provide high quality student placement experiences for allied health students.  Any personal information that we collect will only be used and disclosed for the purpose for which it has been provided to us and for related, internal management purposes.

Personal information may need to be disclosed to external service providers engaged by ClinEdAus for those service providers to fulfil their service obligations to ClinEdAus. For example: IT service providers who assist in managing ClinEdAus's website, email, servers and networks may see member data during maintenance or troubleshooting if the personal information of ClinEdAus members is transferred, stored or processed.

Use and Disclosure

We do not share personal information about you with other government agencies, organisations or anyone else unless one of the following applies:

  • you have consented
  • you’d expect us to, or we have told you we will
  • it is required or authorised by law
  • it will prevent or lessen a serious and imminent threat to somebody’s life or health
  • the disclosure is reasonably necessary for law enforcement, or for the protection of public revenue.


We take strong precautions to protect your data from loss, unauthorised access, use, modification or disclosure, and against misuse.  All information for the “” website is stored on a server in Sydney (Australia). The server is managed by Pivotal Agency and is owned and hosted by Amazon Web Services (AWS) Australia. 

Website monitoring and cookies

When you look at this web site, our internet service and analytics providers as well as third party service providers such as a podcast hosting service may make a record of your visit and log the following information for statistical purposes only:

  • the user's server address
  • the user's top level domain name (for example .gov)
  • the date and time of visit to the site
  • the pages accessed and documents downloaded
  • the previous site visited
  • the type of browser used.

No attempt is, or will be made, to identify users or their browsing activities except, in the unlikely event of an investigation, where a law enforcement agency may exercise a warrant to inspect website activity logs.

Website analytics

We use Google Analytics (including display advertising features) on our website to gather anonymous information about visitors to our website. When you visit our web pages, your browser automatically sends anonymous information to Google. Examples of this anonymous information include the web address of the page that you're visiting, your IP address and demographic information. Google may also use cookies.

We use this data to analyse the pages that are visited, to improve your online experience and make sure our website is useful.  You can read more about how Google uses data. You can choose not to allow Google to collect your information by opting out of Google Analytics or specifically opt out of Google Analytics display advertiser features.

We may also collect personal information that you choose to give us via online forms or by email for example: your name, phone contact, company and/or email address.

Creating a user profile

You have the option to create a user profile when you visit the ClinEdAus website.  You can use this profile to complete online learning modules and log your reflections from guided activities and/or page content.


You have the option to subscribe to the ClinEdAus website.  If you have subscribed to the ClinEdAus website, you will receive periodic newsletters that provide a summary of updates that have been published on the ClinEdAus website.

Our website subscription is delivered by Pivotal Agency.  A subscriber’s email address is collected by Pivotal Agency’s MailHQ in order to deliver requested news, updates and alerts. You can read the Pivotal Agency Privacy Policy here:


At times you may be asked if you wish to complete survey questionnaires that appear on our website; for example, to provide feedback on the website user experience. Taking part in these surveys is entirely voluntary, and many surveys can be completed anonymously.

If you would like to participate, you may be asked to agree to certain Terms and Conditions about the use and/or disclosure of your information.

Sometimes, web-based survey programs will be used when conducting our surveys. These programs often have servers located overseas (i.e., cloud-based computing), and Queensland Health must comply with the Information Privacy Act 2009 (Qld) when any personal information is transferred outside of Australia. For more information on our legal obligations in this regard, please see our Privacy Policy (PDF 482 kB).

You may at any time opt out of receiving such materials by completing our Online Enquiry Form. Upon receiving such a request, ClinEdAus will remove your contact details from our distribution lists.

Website correspondence and public records

Correspondence received via this site will be treated as a public record and will be retained as required by the Public Records Act 2002 and other relevant legislation.

Email and feedback information

Your name and contact details will not be added to any other mailing list, other than if you elect to sign up to the optional subscription/newsletter service (as mentioned above) nor will we disclose these details to third parties without your consent, unless where the disclosure is authorised or required by or under a law. 

Email messages may however be monitored by our website support team for system trouble shooting and maintenance purposes.

Although every effort will be made, Queensland Health does not guarantee to reply to email correspondence received via this site. Where appropriate, emails may be forwarded internally to other business areas within the Department of Health, or to an appropriate Hospital and Health Service for direct response.

Links to other websites

This website contains links to other websites. Queensland Health is not responsible for the content and privacy practices of other websites.

Access to and amendment of your personal information

If any personal information we hold about you is not accurate, complete or up to date, please contact and in most cases, we will use all reasonable efforts to update the information.

Queensland Health supports your right to seek access to or amendment of personal information (including your health information) we hold about you. We provide more detailed information on how you can request access and correct your personal information, and how to access other Queensland Health information, on our Right to Information request page.


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